Q: I have never been to an auction. What can I expect?
A: While our auctions are quick paced, rest assured, we will not intimidate you or take your bid only because you blinked. We strive to make our auctions friendly and easy to understand for the first time attendee.
Q: What do I do when I get to the auction, how do I bid?
A: Register to bid at the main office. In order to register you must have a valid ID & we require a bank letter of credit for first time buyer's. After you register, we will give you a bid card. We then encourage you to look over all the items closely. Remember, all auction items are sold as is, where is, so it is your responsibility to look over the items carefully. When the auction begins and you are ready to bid, just simply hold that number up, so that the auctioneer and staff will be able to see your bid. Our action staff will be happy to assist you and answer any questions that you might have.
Q: Is a preview time available?
A: Yes, there is always ample preview time available for you to look over the items and become familiar with all the items that will be sold during the auction, Previewing is Monday-Friday 8-5 and the Saturday prior to auction 8-noon. If you are coming from great distances to look at a consigned item, please call in advanced to make sure the consigner has delivered it to our facility.
Q: If I preview and see something that I want to bid on, but am unable to attend the auction, can I place an absentee bid?
A: Yes, contact the office during preview time; you will be given a special form to fill out with the item number, description and the maximum amount that you are willing to pay. Then, during the auction, the auctioneer will bid on your behalf, up to, but not over the designated maximum amount. Our auctions will have online bidding thru proxibid.com as well.
Q: If I purchase a vehicle or a trailer when will I get the title?
A: When paid in full we will have the title in the mail to you in 15 business days, which will come certified mail.
Q: What form of payment is accepted?
A: We gladly accept cash, cashier check, personal or business check or bank wire transfer. All items must be paid for on the day of the auction or as announced by the auctioneer.
Q: Is there a Buyers' Premium?
A: We do not charge a buyer's premium for those bidding onsite. For those bidding online, we normally charge a buyer's premium of 2.5% capped out at $750.00 per item.
Q: Do I need to remove my items the day of the auction, or can they be picked up at a later date?
A: You have 30 days to get the items off the lot. If there is a problem removing your items by the specified removal time, please inquire before the auction if any special arrangements will be available for later pick up.
Q: Will there be someone there to help me load up my purchases?
A: We provide complimentary loading. We do not supply tie down materials or packaging. Simply ask any of our staff and they will be more than happy to assist you.
Q: Do you offer trucking?
A: We do offer trucking, call us for rates and availability
Q: I am buying for resale and do not want to pay taxes. What do I need to do?
A: You will need to fill out a MO 149 tax exempt form, we have these forms availiable at our office.